Privacy Policy
This privacy statement discloses the privacy practices for our website: www.mybiopro.com and www.bioprotechnology.com. BIOPRO Technology has created this privacy policy to inform you of the information gathering and dissemination practices for this Web site, www.mybiopro.com and www.bioprotechnology.com.
Because BIOPRO Technology wants to demonstrate its commitment to your privacy, we have agreed to disclose our information practices and notify you of:
1. What personally identifiable information (or third party personally identifiable information) of yours is collected from you through our website
2. The organization collecting the information
3. How the information is used
4. With whom the information may be shared
5. What choices are available to you regarding collection, use and distribution of the information
6. The kind of security procedures that are in place to protect the loss, misuse or alteration of information under BIOPRO Technology's control
7. How you can correct any inaccuracies in the information.
If you feel that BIOPRO Technology is not abiding by its posted privacy policy, you should contact us at 1-866-999-2747.
Information Collection and Use
BIOPRO Technology is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. BIOPRO Technology collects information from our users at several different points on our website.
Membership
When you make a purchase on our site, you automatically become a member. You provide the following information to BIOPRO Technology:
* Your name
* Your e-mail address
* Your billing and shipping address
* Your telephone number
* The type of credit card you are using if applicable
* Your credit card number and expiration date, or other form of payment
You choose your own member identification and password to use for all future purchases on the site. You choose whether or not you would like to receive electronic mailings from BIOPRO Technology (see "Electronic Mailings" below).
Order
We request information from the user on our order form when making a purchase. Here, is where a user must provide their contact information, like name and shipping address, and shipping information, like credit card number and expiration date. This information is used for billing purposes and to fill the customer's order. If we have difficulty processing an order, this contact information is used to get in touch with the customer.
Cookies
A cookie is a piece of data stored on the user's hard drive containing information about the user. We use both session and persistent cookies. Usage of a cookie from our site is in no way linked to any personally identifiable information. Cookies enable us to track and target the interests of our users in the aggregate by analyzing popular areas and products to enhance future experiences on our site.
Usage Tracking
BIOPRO Technology's database tracks the traffic throughout our site. This information is used to compile overall statistics and is not recorded at an individual level. This includes IP (internet protocol) addresses, browser type, ISP (internet service provider), referring/exit pages, platform type, date/time stamp, and #of clicks to analyze trends, administer the site, track user's movement in the aggregate. The statistics help us decide which products and services best serve our members and guests.
Aggregate Information
BIOPRO Technology uses aggregate information from demographic surveys, traffic patterns and IP addresses to customize our site. Aggregate information is occasionally shared with partners of BIOPRO Technology to plan advertising or promotions. We do not share any personally identifiable information.
Sharing
BIOPRO Technology gives you access to third party partners to provide you with certain services that are detailed below. BIOPRO Technology will provide that third party with your transaction information and then that third party will collect additional information if needed to provide you with the requested service. These third parties are not allowed to use personally identifiable information except for the purpose of providing these services.
We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.
Links
This website contains links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy policy applies solely to information collected by BIOPRO Technology.
Catalog, Newsletters, Etc.
If a user wishes to subscribe to our catalog, newsletter, etc., we ask for contact information such as name, street address and email address to provide these communications. Out of respect for our users privacy we provide a way to opt-out of these communications. Please see the choice and opt-out section below.
On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send you an email. Generally, users may not opt-out of these communications, though you can deactivate your account. However, these communications are not promotional in nature.
Surveys & Sweepstakes
From time to time, our site requests information from users via surveys or sweepstakes. Participation in these surveys or sweepstakes is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name, shipping address and email address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.
Tell-A-Friend
If a user elects to use our referral service for informing a friend about an item, we ask them for the friend's name and email address. BIOPRO Technology will automatically send the friend a one-time email inviting them to visit the site. We do store the friend's email and they have an option to opt-out in the communication.
Contact request page
Our customers can use the special request page to enquire about products that they cannot find on the website, such as, for example, special orders. Personal information is gathered during this process.
Security
BIOPRO Technology takes every precaution to protect our users' information. When users submit sensitive information via our website, your information is protected both online and off-line. When our registration/order form asks users to enter sensitive information (such as credit card number and/or social security number), that information is encrypted and is protected with the best encryption software in the industry - Secure Socket Layers (SSLs). While on a secure page, such as our order form, a lock icon appears on the bottom of your Web browser. When you are not on a secure page, no lock icon will appear.